SHIPLOGI’S FAQs
How do I get started with Prep It Pack It Ship It?
We want to know about you and your business! Please use the Contact Form to tell us about your prep and ship needs first.
Do You Handle Retail Arbitrage Products?
No. We are focused on providing a full range of services for FBA/FBM Amazon sellers, wholesale sellers, Shopify Sellers and working with larger shipments involving truckloads and full containers.
Do you handle books?
We do not turn down opportunities …
Do you handle Amazon returns?
Yes we do. Please see our Pricing and Services page.
Do you do individual order fulfillment?
Yes we do. Please see our Pricing and Services page.
Do you do handle the removal of products from Amazon’s warehouses?
Yes, very simple for us. Please see our Pricing and Services page.
What products are considered oversize?
We use the same size and weight standards as Amazon uses with its FBA/FBM program. Individual units exceeding 18 inches on the longest side or greater than 20 pounds in weight will be charged as oversize.
Can you store my inventory?
Sure! We can store your inventory until you’re ready to send it to Amazon. We offer storage at just $0.65 per cubic foot per month for smaller quantities or $35/pallet/month.
How do I pay for your services?
We require that you submit a Credit Card Authorization Form when you set up your account with us. We require all shippers to be charged at the time of shipment and send you a detailed accounting of the charges by email.
How are shipping charges billed?
When Shipping to Amazon-the partnered carriers such as UPS are charged directly to your Amazon account. In order to get the correct shipping rate, be sure that the ‘Ship From’ address in your shipping plan is changed to our SHIPLOGI address.
I’m planning to order products from overseas. Can you handle customs/duties for me?
We do not broker shipments inbound from any country due the pure fact that we do not always know the best HTS code or product that is in bound. We can assist you with find a shipping agent who will be able to assist you with your international shipping and customs matters.
What is your EIN? My shipping company says they need it before they can ship.
We occasionally get this question from clients residing outside the US. If you are shipping through one of the larger carriers such as UPS, FedEx, or DHL, normally they’ll handle all of the customs matters for you. In some situations however you may be asked to identify an Importer of Record for your shipment and for tax information such as an EIN or Tax ID number.
We cannot act as the Importer of Record for your shipments, nor can we supply you with our tax information. If you are not a US citizen, you may have to register as a Foreign Importer. The customs agent we mentioned above should be able to help you file the appropriate paperwork if need be.